{"id":6149,"date":"2023-04-21T06:58:57","date_gmt":"2023-04-21T01:28:57","guid":{"rendered":"https:\/\/indiaepost.com\/?p=6149"},"modified":"2023-04-21T06:59:01","modified_gmt":"2023-04-21T01:29:01","slug":"with-three-new-e-governance-initiatives-haryana-digitally-empowers-beneficiaries","status":"publish","type":"post","link":"https:\/\/indiaepost.com\/index.php\/2023\/04\/21\/with-three-new-e-governance-initiatives-haryana-digitally-empowers-beneficiaries\/","title":{"rendered":"<strong>With three new e-governance initiatives, Haryana digitally empowers beneficiaries<\/strong>"},"content":{"rendered":"\n<p>IEP Chandigarh, April 19<\/p>\n\n\n\n<p>Haryana Chief Minister, Sh. Manohar\u00a0 Lal while\u00a0 taking a\u00a0 step forward towards digitally empowering the beneficiaries today announced three services which have been brought on the IT platform. These include Pro-active Divyang Pension Service, &#8216;Tau se pucho&#8217;, whatsapp chat bot and online\u00a0room booking facility at\u00a0 PWD (B&amp;R) rest\u00a0 houses.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 While addressing the press conference held here today the Chief Minister\u00a0 said that these three IT initiatives\u00a0 are certainly going to prove a milestone in the State Government&#8217;s\u00a0 vision of paperless and transparent governance.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Divulging\u00a0 the details about\u00a0 Pro-active Divyang Pension Service, Sh. Manohar\u00a0 Lal said that reiterating the state government&#8217;s commitment to\u00a0 deliver all government services at the beneficiaries&#8217; doorsteps, now we have decided to give automated pension benefits to Persons\u00a0 With Disabilities (PwDs).&#8221;Now all such beneficiaries will not have to visit the offices to get their\u00a0 benefits,&#8221; said the Chief Minister.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sh. Manohar Lal further shared that\u00a0 data of PwDs having more than 60 percent disability that is\u00a0 available with\u00a0 the Parivar Informatics Data Repository will be certified by the Haryana\u00a0 Parivar Pehchan Authority every month.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 &#8220;The data of all such PWDs\u00a0 found eligible after verification (as per the eligibility criteria prescribed by the scheme) will be shared with the SEWA Department,&#8221; informed Sh. Manohar\u00a0 Lal.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 He further informed that the\u00a0 District Officer of the SEWA Department will contact all such beneficiaries and take their consent getting the pension benefits. If all such beneficiaries give\u00a0 their consent, pension benefits will start from next month, informed the Chief Minister.Clarify your PPP related\u00a0 queries on &#8216;Tau Se Pucho&#8217; WhatsApp bot\u00a0 while sitting at your home only\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The Chief Minister said that in today&#8217;s time answering various queries raised by the citizens personally becomes a herculean task. Therefore,\u00a0 making a digital shift, the\u00a0 Haryana\u00a0 Parivar Pehchan Authority has created a WhatsApp bot called &#8216;Tau Se Pucho&#8217; along with Web Based Chatbot Solution, said Sh. Manohar\u00a0 Lal.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 &#8216;Tau Se Pucho&#8217; bilingual\u00a0 chat bot is integrated with WhatsApp and is designed to give quick responses to the queries raised by the citizens. This IT platform will be easily accessible to everyone and the user will be able to communicate easily on this platform while sitting at their home only and without any extra effort or cost. Along with citizens, this platform will also save the government&#8217;s time. Analytical study of the queries received will certainly prove to be\u00a0 helpful in the process of resolving complaints and resolution, &#8220;shared the Chief Minister.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sh. Manohar\u00a0 Lal further\u00a0 shared that\u00a0 technologies like artificial intelligence, machine learning and natural language processing have been added to this integrated digital platform.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The Chief Minister\u00a0 said that on this chatbot, citizens can raise queries regarding status of various data fields as well as services like income, marriage registration, public distribution system, ration card, caste, pension and grievances.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 &#8220;The families can interact with the integrated Tau se Pucho WhatsApp bot to seek advice on the application process, documents required, eligibility, government regulations and benefits of various programmes,&#8221; said Sh. Manohar Lal.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The Chief Minister further shared that on this app, the beneficiaries will be able to check the progress of their applications for various services including income certificate, marriage certificate, public distribution system, ration card, caste certificate, pension, and complaints and grievances.\u00a0Portal launched for room booking at PWD (B&amp;R) rest houses\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 While launching the portal for room booking at PWD (B&amp;R) rest houses, the Chief Minister said that now all rest houses can be booked online by Government officials as well as private people. The interested one&#8217;s\u00a0 can get their room bookings done at\u00a0http:\/\/hryguesthouse.gov.in.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sharing the features of online rest house booking, Sh. Manohar\u00a0 Lal said that through this portal, applicants can now check room availability, book a room, make online payment of booking amount, cancel booking and print booking slip and to avail this service the applicant will have to pay the full amount online at the time of booking only.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 He further shared that the portal has been linked with IDBI\u00a0 Bank&#8217;s payment gateway services. Cancellation of booking within 24 hours of check-in will result in a deduction of 20 percent of the booking amount. No refund will be given for cancellation of booking less than 24 hours after check-in, shared Sh. Manohar\u00a0 Lal.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The Chief Minister further shared that booking can be done 15 days in advance, he added.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sharing the details about the terms and conditions for booking of\u00a0 rooms by private persons, the Chief\u00a0 Minister shared that Any private person can book 25 percent of the vacant rooms 15 days before booking.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Besides this, 50 percent of the vacant rooms can be booked 7 days before booking.\u00a0 However,\u00a0 75 percent of vacant rooms can be booked 3 days before the\u00a0 booking. Rooms for private persons will not be booked before 3 days from the date of booking, shared\u00a0 Sh. Manohar\u00a0 Lal.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IEP Chandigarh, April 19 Haryana Chief Minister, Sh. Manohar\u00a0 Lal while\u00a0 taking a\u00a0 step forward towards digitally empowering the beneficiaries today announced three services which have been brought on the IT platform. These include Pro-active Divyang Pension Service, &#8216;Tau se pucho&#8217;, whatsapp chat bot and online\u00a0room booking facility at\u00a0 PWD (B&amp;R) rest\u00a0 houses.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 While addressing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"footnotes":"","_jetpack_memberships_contains_paid_content":false,"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[87,89],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>With three new e-governance initiatives, Haryana digitally empowers beneficiaries - indiaepost<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/indiaepost.com\/index.php\/2023\/04\/21\/with-three-new-e-governance-initiatives-haryana-digitally-empowers-beneficiaries\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"With three new e-governance initiatives, Haryana digitally empowers beneficiaries - indiaepost\" \/>\n<meta property=\"og:description\" content=\"IEP Chandigarh, April 19 Haryana Chief Minister, Sh. 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