Chandigarh, February 13: In a significant move to enhance transparency and efficiency in employee data management, the Haryana Government has issued detailed instructions to streamline processes related to OTP generation and employee data on the Security of Service Portal.
A letter in this regard, issued by the Chief Secretary’s Office, has directed all Administrative Secretaries, Heads of Departments, Managing Directors, Divisional Commissioners, and Deputy Commissioners to ensure strict compliance with updated guidelines for uploading accurate data of eligible contractual employees on the HKRNL and Treasuries & Accounts (T&A) databases.
The initiative aims to resolve technical issues that were affecting OTP generation for certain contractual employees. As per the official communication, OTP-related issues were largely linked to incorrect mobile numbers, discrepancies in family ID details, or salary not being drawn from the designated contractual head of account. Departments have now been instructed to verify and certify employee details to enable smooth authentication and service validation.
To ensure accountability and accuracy, concerned authorities including Administrative Secretaries, Heads of Departments, and Drawing and Disbursing Officers (DDOs) have been made responsible for issuing formal certification in cases where discrepancies arise. This certification will confirm the authenticity of contractual employment, mode of engagement, and proper salary disbursement under the appropriate head of account.
The government has also reiterated that the responsibility for managing employee data rests with the Haryana Kaushal Rozgar Nigam Limited (HKRNL) and the Treasuries & Accounts Department. Verified data will be transmitted to the Haryana Knowledge Corporation Limited (HKCL) to ensure seamless integration and uninterrupted functioning of the Security of Service Portal.
In addition, departments have been advised to promptly rectify cases where offices or DDOs are not appearing in the portal’s drop-down menu to avoid operational delays.
These measures will significantly improve the accuracy of employee records, enhance digital governance standards, and ensure timely delivery of services to eligible contractual employees across the State. The instructions have been circulated for immediate implementation across all departments and subordinate offices.













