Chandigarh: PGIMER Director Dr Vivek Lal unveiled an ambitious roadmap to redefine patient experience and hospital functioning, with the highlight being the announcement of a smart mobile application developed in collaboration with C-DAC Noida. The upcoming app, expected to be launched by the end of the year, will integrate real-time indoor mapping, QR code-based patient identification, and crowd management features to streamline hospital navigation and reduce wait times. “This app will transform how we serve our patients and manage hospital systems. It is designed to make hospital visits smoother, more efficient, and patient-friendly,” stated Prof Lal while talking to Journalists in Chandigarh.