Chandigarh, July 9 – Taking a big step towards ensuring timely services to its citizens, the state government has amended the Haryana Right to Service Act, 2014. Now, if the designated officer or grievance redressal authority does not decide on the application or appeal within the stipulated time period, the Right to Service Commission will be able to take suo motu cognizance in such cases. If undue delay is found in the disposal of the application or appeal, the Commission will be able to pass appropriate orders.
According to a notification issued by Chief Secretary Sh. Anurag Rastogi, a new provision has been added replacing Rule 9 of the Haryana Right to Service Rules, 2014. These rules will be called ‘Haryana Right to Service (Amendment) Rules, 2025’.
If before the application for availing any notified service, the matter concerned is pending before any Court or the Revisional Authority of the concerned Department, then the Commission shall not exercise its powers under section 17 of the Act against the designated officer or the First or Second Grievance Redressal Authority until a final decision is given by the Court or the Revisional Authority.
